Store: COVENT GARDEN
Ski expert Chris took the opportunity to immerse himself in skiing at the first opportunity. Getting his turns in at age five, he undertook his first season at 18 in Quebec, before joining Ellis Brigham and working alternate seasons through New Zealand and Whistler ever since.
7 years of ski hardware retail has seen him gain a wealth of experience in ski boot fitting and customisation, making him a dab hand when it comes to special requests. "Working in ski resorts I have learned from the best and most experienced in the ski hardware business, sold almost every brand available and used various different modification and customization tools," he says.
Chris's favourite discipline of skiing is backcountry and touring, and loves the Spearhead and Duffey Lakes area in British Columbia for its variety and the accessibility of challenging terrain: "Ski touring is the best way to enjoy the beauty of these mountains; the solitude, silence and snow conditions are just fantastic!"
His next aims will be to visit Chamonix and Zermatt to complete the Haute Route, using his cardio gains to qualify for the Ironman World Championships in summer...
Tom 'TC' Clinton
Store: COVENT GARDEN
TC has been snowboarding for 15 years, and tries and get out for at least two weeks each winter. Studying French at the University of Leeds meant that he was able to spend an entire season in the French Pyrenees, riding every weekend predominantly in Cauterets (a great idea if you ask us!).
TC has ridden a huge variety of terrain and helped every kind of customer you can think of. On his travels, he helped teach children to 'snowboard' on sand dunes in Mozambique, and has assisted Lewis Hamilton in choosing his set-up!
"I regularly go to the Portes-du-Soleil, mainly due to its size – on the French side, Morzine and Avoriaz are legendary within the snow-sports community – my favourite run being Prolays thanks to all its super-fun side-hits and general mellow nature (plus it’s right next to the Stash). My favourite resort to which I have been though is Wengen/Kleine Scheidegg in Switzerland – there's something truly awesome (in the original sense of the word) of snowboarding in the shadow of the North Face of the Eiger, plus it has a ton of varied terrain, from lush off-piste to the icy steeps of the world cup run the Lauberhorn.'
Store: COVENT GARDEN
Elena has only just arrived in the UK but we’re really pleased that she chose to come and work in one of our shops, because she brings with her a wealth of outdoor sports experience and knowledge, which she gained growing up in her home in Seville, Spain.
The Andalucia region draws visitors from far afield due to the huge diversity of its terrain, and Elena was lucky enough to live on its doorstep, where she started trekking at an early age, then gradually progressed to skiing, canyoning, climbing and mountaineering. If you’re planning any kind of mountain holiday in Spain, then be sure to come in and talk to Elena – she spent the last 7 years in Spain working for a mountain outdoor activities company, when she was able to spend literally every day out in the hills hiking and climbing.
Elena struggled to name a favourite destination, because mountains are so different and each place offers different attractions. Andalucia will always stay close to her heart as it's a region that she knows so well, and a recent trip canyoning and climbing in the Caceres region was one of her favourites so far, where the scenery was breathtaking.
10-12 Southampton Street,
Tel. 0207 395 1010
Fax. 0207 395 1023
Mon - Fri: 10.00am - 8.00pm
Saturday: 10.00am - 7.00pm
Sunday: 11.30am - 5.30pm
Bank Holidays: 11:00am - 6:00pm
Christmas Day: Closed
Easter Sunday: Closed
FOR ELLIS BRIGHAM & TSA
Are you ready for your next challenge? Ellis Brigham Mountain Sports want people with a passion for the outdoors to work for us. To see if we have any available vacancies near you please click here.
"Just wanted to pass on that I was in your Covent Garden shop yesterday (21st May) where I talked with (ski) Matt about a recurring foot/ski boot problems and possible solutions. He was really brilliant at listening to what I said, very knowledgeable, very thorough in analysing my feet (I learn't things about my feet which I did not know!), explained everything clearly and in a friendly way and suggested a number of possible solutions."
"I visited your Covent Garden store on Wednesday, 9th January, and again on Saturday, 12th January. I would like to say that the service that i received was excellent. I bought a pair of Meindl boots, and was helped by an extremely polite and knowledgable member of your staff, whose name is Benjamin D. I believe that this level of service is surprisingly rare in London, and i will definitely recommend Ellis Brigham Covent Garden to my friends and family. Thanks once again to Benjamin D."
"I feel I should bring to your attention the best customer service that I received in a very long time when we visited your Covent Garden Store on Saturday and were assisted by Magda in the ski section. Having skied for twenty years and have always struggled to get the correct fit of my boots, it was evident that she was extremely well informed regarding the physiological dynamics of the foot and the problems resulting from incorrectly fitted boots. She was well versed on the different boots that were available in the market place and their suitability for my level of skiing. I can’t commend her enough in the professional way we were treated and therefore feel it should be brought to your attention as she is an absolute asset to your company and business."
This is a solicited, but heartfelt and genuine, testimonial to the performance of your employee Jamie, in his capacity as salesman at Ellis Brigham Mountain Sports, Southampton St, London WC2.
Being one of a group of friends due to travel on a cruise to the Antarctic, I made an exploratory visit to three different and seemingly appropriate West End stores. Jamie's outstandingly pleasant, common-sense, wide-ranging and fact-based advice (including many details from his depthy personal experience as well) caused me to choose your store for us all to visit at a later date. In the interim he followed up with a well-researched email about the scientific basis for his clothing advice, which I was able to share with the others. Our subsequent first purchasing visit to the store was effortless and completely productive of the various deficits in our clothing requirements. We have advised our wives to make email contact before visiting the store, to ensure that Jamie will be personally available to them for their likely spending spree. I have never before, in any capacity or store, met anyone more engaging and convincingly helpful as Jamie. I commend him to you most warmly as a first-class employee who does your store great credit.