Ellis Brigham, Covent Garden
This shop is temporarily closed as of March 21st 2020 to protect the health of our staff and customers. We apologise for any inconvenience this may cause. You can still place orders through our website. Please click the link below for updates.
Tower House 10-12 Southampton Street Covent Garden WC2E 7HA
Bank Holidays Closed
Ellis Brigham, Covent Garden is our Flagship store; it spans two large floors and stocks an extensive range of all outdoor brands and product lines, with enough space to try out products like running shoes and tents before you buy. Our Covent Garden store is the only place in central London where you can ice climb and demo new kit on the indoor 8 metre Vertical Chill ice climbing wall.
Here are some of the key services provided by the experts in our Covent Garden shop:
- Travel equipment & advice
- Skis & ski boot fitting
- Ski binding mounting
- Snowboard binding mounting
- Snowboard & snowboard boot fitting
- Walking boot fitting
- Rucksack fitting
- Climbing equipment & advice
- Running shoe fitting
- Camping equipment & advice
- Mountaineering equipment & advice
Please call the store before making a special trip as some stores do not carry our full range of products.
We regret that there is no disabled access to this store. We recommend that wheelchair users visit our stores in One New Change, St Pauls, Kensington High Street or Westfield, Stratford City.
"Just wanted to pass on that I was in your Covent Garden shop yesterday (21st May) where I talked with (ski) Matt about a recurring foot/ski boot problems and possible solutions. He was really brilliant at listening to what I said, very knowledgeable, very thorough in analysing my feet (I learn't things about my feet which I did not know!), explained everything clearly and in a friendly way and suggested a number of possible solutions."
"I visited your Covent Garden store on Wednesday, 9th January, and again on Saturday, 12th January. I would like to say that the service that i received was excellent. I bought a pair of Meindl boots, and was helped by an extremely polite and knowledgable member of your staff, whose name is Benjamin D. I believe that this level of service is surprisingly rare in London, and i will definitely recommend Ellis Brigham Covent Garden to my friends and family. Thanks once again to Benjamin D.
"I feel I should bring to your attention the best customer service that I received in a very long time when we visited your Covent Garden Store on Saturday and were assisted by Magda in the ski section. Having skied for twenty years and have always struggled to get the correct fit of my boots, it was evident that she was extremely well informed regarding the physiological dynamics of the foot and the problems resulting from incorrectly fitted boots. She was well versed on the different boots that were available in the market place and their suitability for my level of skiing. I can’t commend her enough in the professional way we were treated and therefore feel it should be brought to your attention as she is an absolute asset to your company and business."
This is a solicited, but heartfelt and genuine, testimonial to the performance of your employee Jamie, in his capacity as salesman at Ellis Brigham Mountain Sports, Southampton St, London WC2.
"Being one of a group of friends due to travel on a cruise to the Antarctic, I made an exploratory visit to three different and seemingly appropriate West End stores. Jamie's outstandingly pleasant, common-sense, wide-ranging and fact-based advice (including many details from his depthy personal experience as well) caused me to choose your store for us all to visit at a later date. In the interim he followed up with a well-researched email about the scientific basis for his clothing advice, which I was able to share with the others. Our subsequent first purchasing visit to the store was effortless and completely productive of the various deficits in our clothing requirements. We have advised our wives to make email contact before visiting the store, to ensure that Jamie will be personally available to them for their likely spending spree. I have never before, in any capacity or store, met anyone more engaging and convincingly helpful as Jamie. I commend him to you most warmly as a first-class employee who does your store great credit."