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Aviemore
Appointments
Here to help
We offer free appointments in selected shops, so you can get expert advice for your next adventure. The service covers footwear fitting, backpack fitting, camping advice, ski boot fitting & advice, plus general clothing and equipment advice.
Find out which booking best suits your needs and book your appointment today.
Please book ski boot fittings in advance. This ensures that one of our ski experts will be ready to help you, as soon as you arrive. At the busiest times please be aware that our fitters may be working with two bookings at one time.
Store locator
Use our store locator to find your nearest shop to book your appointment.
Alternatively select a store from the list below:
Choose a store
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Ski appointments
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Our expert fitters will help you find the right ski boots for your ability, foot shape and upcoming trip. We recommend booking in advance to secure your preferred date and time.
During busy periods, our fitters may work with two customers at once. You'll still receive a full fitting experience, but please note that there may be a short wait at times.
Each store stocks a range of ski boots throughout the winter. After assessing your feet, we may need to order a specific model from another location.
If you have any questions about the process, please contact your local store by phone or email before booking. Our team will be happy to help.
Outdoor appointments
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Our footwear fitting service helps you find the right footwear for your activity, whether it's hiking, trail running or everyday outdoor use. We'll check for issues like heel slip or toe pressure and show you simple fixes like alternative lacing techniques.
In selected stores, we use the Sidas Feetbox as part of your fitting. This scan measures your foot size, pressure points, weight distribution and arch shape, helping us recommend the best-fitting footwear for you. Your scan results will be emailed to you, and our team will talk you through what they mean.
Feetbox scan is available at: Aviemore, Bristol, Chester, Fort William, Covent Garden, Kensington, St Paul's and Manchester.
Standard fitting appointments are available in all stores except Milton Keynes and Tamworth.
SUREfit guarantee
Our SUREfit programme ensures the perfect fit for ski boots, outdoor footwear, and backpacks. It combines expert fitting with staff training, helping you find the right product for your needs. Our process includes assessing your activity, skill level, body shape, and personal history. We use measurements, adjustments, and checks to ensure a tailored fit.
Our commitment: whether you’re buying ski boots, shoes, or backpacks, you’ll receive expert in-store fitting and ongoing support to guarantee satisfaction.
*If we are unable to supply a satisfactory fit providing the ski boots have been worn for less than 2 weeks (wear and tear will be taken into account), correct socks and footbeds have been used, and there is a proof of purchase (to show the boots were bought from Ellis Brigham in the preceding 18 months), we will issue store credit for 70% of the value paid.
This guarantee is offered in addition to your statutory rights, and it is dependent on our advice being accepted during fitting. For further information, terms and conditions contact customer services.
SUREfit
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What we do: we match boots to your foot shape, biomechanics, and skiing history.
Why it works: staff are trained in advanced techniques, from anatomy to custom adjustments.
SUREfit Guarantee: Free customisations for boot issues—at purchase or even years later. If problems persist, we offer store credit under specific conditions.*