Appointment BookingAppointment Booking

In-Store Appointments

We are offering free appointments in selected shops to give you the chance to beat any queue and ensure you can receive one-on-one expert advice for your next adventure. This service covers footwear fitting, backpack fitting, camping advice, ski boot fitting & advice, as well as general clothing & equipment advice.

Find out more about which booking best suits your needs and book your appointment today.

Service Update: We kindly request that all ski boot fittings are booked in advance. This ensures that one of our ski experts will be ready to help you as soon as you arrive and avoids disappointment. At the busiest times please be aware that occasionally our fitters may be working with two bookings at one time.

backpack fitting
From sized back systems and customisable torso lengths to women’s specific packs that offer enhanced comfort, our in-store experts will guide you through a comprehensive selection and fitting process that ensures you leave our store confident that you have the right backpack for the task ahead.
Our dedicated boot-fitting service ensures you leave our stores with the most appropriate, most comfortable footwear for your chosen activity. From introducing new lacing techniques to alleviate pressure to checking for toe-shunting or heel-slipping, we pride ourselves on finding the perfect fit for your feet.
Camping advice
Whether you’re planning a family camping trip over summer or want to head out by yourself for some wild camping, let our experts guide you through our large collection of camping gear making sure you have everything you need for the conditions and terrain.

Our experts test the latest outdoor gear so that they can provide you with direct feedback about what items would best suit you. They also receive training from brands and manufacturers to be able to explain all the technological features and how they will benefit you on your adventures.

Ski Boot Fitting

Ski Boot Fitting

Our ski boot fitters are eager to help you find the best fitting ski boot for your next ski trip. To enable us to do that, it is essential that you book a fitting appointment in advance. At the busiest times please be aware that our fitters may be working with two bookings at one time.

Each of our stores will be carrying a range of boots throughout the winter but, following an initial foot assessment, it may be necessary to order boots in from one of our other locations –this may take a few days but we guarantee it will be worth the wait! If you have any questions regarding our boot fitting service, our store teams will be happy to answer them over the phone or by email before your appointment.

Appointments available at the following stores:


Our fitting services utilise our bespoke SUREfit process to provide you with the best items and fit for your individual needs.

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