Appointment BookingAppointment Booking

In-Store Appointments

We offer free appointments in selected shops to receive expert advice for your next adventure. This service covers footwear fitting, backpack fitting, camping advice, ski boot fitting & advice, as well as general clothing & equipment advice.

Find out which booking best suits your needs and book your appointment today.

Please book ski boot fittings in advance. This ensures that one of our ski experts will be ready to help you as soon as you arrive. At the busiest times please be aware that our fitters may be working with two bookings at one time.



Backpack fittings

Our staff will guide you through a comprehensive selection and fitting process to ensure you find the right backpack.

Footwear fittings

Our boot-fitting service ensures you find the best footwear for your chosen activity. From introducing you to new lacing techniques to ease pressure to checking for toe-shunting or heel-slipping. We pride ourselves on finding the perfect fit for your feet.


Camping advice

Our experts can guide you through our large collection of camping gear to make sure you have everything you need for the conditions and terrain.

General clothing & equipment advice

Our experts test the latest outdoor gear so they can provide you with advice on what items would best suit you. They also receive training from brands and manufacturers to be able to explain all the technological features.


Ski boot fitting

Ski Boot Fitting Our ski boot fitters can help you find the best fitting ski boot for your next ski trip. You must book a fitting appointment in advance. At the busiest times please be aware that our fitters may be working with two bookings at one time. Each of our stores carries a range of boots throughout the winter. Following an initial foot assessment, it may be necessary to order boots from another location. If you have any questions about our boot fitting service, our store teams will be happy to answer them over the phone or by email before your appointment.

Appointments available at the following stores:


Our ski boot fitting services utilise our bespoke SUREfit process to provide you with the best items and fit for your individual needs.