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Our skilled store staff, customer services team who go the extra mile and diligent warehouse crew are what make us what we are.
People in all areas of the business have incredible experience and knowledge in an array of outdoor exploits. As a family-run company started from a love of the outdoors and quality equipment, this is something that is paramount to us.
Staff adventures
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New
Brand
15 Oct 25
In September, Jon Davies, Store Manager, and Jennifer Bayford, a Ski Supervisor, along with her husband James Bayford, a former Ellis Brigham team member, set out to fastpack the Tour du Mont Blanc (TMB).
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New
Brand
17 Apr 25
Andy from our warehouse team set his sights on climbing in the Khumbu Valley. However, things didn't quite go as planned.
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New
Brand
09 Jun 25
A summer of alpine, trad and sport climbing in the Alps as told by Oscar, our product copywriter.
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New
Brand
06 Jan 25
Alex our store manager at Covent Garden spent 9 days exploring the Peaks of The Balkans Trail.
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New
Brand
05 Aug 24
Over 27km, three friends battled varying conditions amidst breath taking landscapes and learned to embrace peace on Loch Shiel's majestic waters.
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Our verdict
Andy
Warehouse Despatch Team
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Rob
Outdoor Training Manager
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Isla
Retail Assistant
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Charlie
Events & Partnership Coordinator
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Getting staff out on the Hill is crucial to ensuring the best customer service. Staff experiencing the kit in the environment it is designed for is crucial for a true understanding and better knowledge of the products. We also love spending time in the great outdoors with our colleagues, whether it's scrambling in Wales or tackling winter in the Cairngorms. We allow our staff to learn about the best kit in the worst conditions.
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