UK Delivery Information
Order by 1pm (GMT) Monday-Friday for same day dispatch with express delivery.
Express orders placed after 1pm (GMT) on Fridays will be dispatched on Mondays. Orders placed on Saturdays or Sundays will be dispatched by Tuesday.
This option is only available when all items in your order can be sourced from our warehouse.
This service is only available to standard UK postcodes. Express delivery is unavailable for the Channel Islands, the Isle of Man, the BFPO, and the Scottish Islands/Highlands.
If items in your basket need to be sourced from a shop, they will be dispatched in 7 working days. This delivery option is always free.
UK Delivery Times
You’ll receive items dispatched from our warehouse within 2 working days. If we have to source the item(s) from one of our shops, delivery will take up to 5 working days.
Looking for a delivery option that’s not listed? Call our customer service team to discuss on 0808 164 0600.
UK Delivery Methods
Spend over £80 to get FREE delivery to standard UK addresses (including Scottish Islands/Highlands).
Free delivery is available for all orders sent with economy delivery.
In the UK we use DPD Local and Royal Mail to deliver our parcels. If your parcel is small and of low value, we will send it via Royal Mail Tracked 48. Other items will be sent via DPD Local. Physical Gift Vouchers are sent with Royal Mail 1st Class. We will send you an email once we have packed your order. Further tracking information will be sent directly from the courier.
|Parcel / Destination
|UK (excluding UK Islands)
|Channel Islands, Isle of Man, Northern Ireland and BFPO
|Order Value Over £80
|Order Value ≤ £79.99
- *HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
- Shipping may take up to 2 days to deliver to Scottish Islands/Highlands.
- Please note that a signature is always required upon receipt.
- If your address is in a VAT free area, e.g. Channel Islands, VAT will be removed from your order total before payment is made.
- Customers are responsible for the cost of all postage charges.
Click and Collect
Free Click and Collect is available for all products on the website. At checkout, select Click and Collect as your delivery option. Then, choose the most convenient store to collect your order from. You will receive an email to confirm your order. You will get a second message when your order is ready to collect. Items in stock at your chosen store should be available within 24 hours of ordering. If we need to take items from another store or warehouse, it will take between 2 and 5 working days before they are available to collect.