For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.
As a supervisor, you’ll support the management team by leading from the shop floor. You’ll take responsibility for delivering excellent service, directing colleagues as needed, and ensuring customers have the best experience in-store. You’ll also play a key role in ski hardware, leading fittings and sharing your expertise to help customers enjoy the mountains to the fullest.
Representing Ellis Brigham with pride and inspiring customers to enjoy the outdoors in the right kit
Creating a welcoming store environment where everyone feels at home
Helping customers choose the right products for their needs, with a focus on ski hardware and expert boot fitting
Leading the store team in the absence of Managers, directing and supporting colleagues and taking responsibility for daily operations
Taking ownership of the ski hardware department, including training and performance of the team
Growing your knowledge and expertise in products and outdoor sports to provide the best guidance possible
Maintaining the store to the highest standards, making shopping easy and enjoyable
Completing store tasks and operations with accuracy and care
A strong communicator who can connect with people easily
Experienced in customer-facing roles, ideally within retail
Able to demonstrate leadership skills and a willingness to take responsibility
Honest, hardworking and proud of your work
Keen to learn and actively develop your skills
Comfortable working in a team, taking direction and leading others when required
Passionate about outdoor sports, especially skiing, or keen to immerse yourself in the outdoor world
Flexible with working hours, including evenings, weekends and holidays
An inclusive workplace that values diversity
The support of a family-owned business where individuals matter
Ongoing training and development, including ‘On the Hill’ events and ski product testing in the Alps
Opportunities for progression
Generous staff discounts and pro-deals
Living Wage after the qualifying period
Paid charity days, refer-a-friend bonus, and cycle-to-work scheme
Live and breathe the outdoors, with a genuine passion for sharing that enthusiasm with customers
Are dedicated to delivering outstanding service every time
Enjoy the energy of a fast-paced retail environment and thrive as part of a team