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Job Overview

Proudly family-owned, we have been kitting people out for adventures for over 90 years. Founded and based in Greater Manchester, it's our mission to be the number one independent outdoor and snow sports retailer.

We have stores across the country from Central London to the Scottish Highlands. Our staff are people with a passion for the mountains and the kit required. They are there to guide customers through our collection of the greatest outdoor and snow sports brands available.

As part of our team, you will play a crucial role in enabling our customers to get the best kit for their adventures. From the moment you join us, you’ll be instrumental in sharing our passion for the outdoors with our customers.

What you'll be doing:

  • Helping customers choose the right ski equipment for their needs

  • Analysing customers’ feet and fitting the right boots for them

  • Customising ski boots and making footbeds to get the perfect fit

  • Representing Ellis Brigham and sharing your passion for skiing with customers

  • Maintaining the store so it is easy and enjoyable for customers to shop

  • Carrying out store operations with care and accuracy

 

Who you are:

  • You have a passion for skiing

  • You have great communication skills and can easily interact with a diverse mix of people

  • You may have worked in previous customer-facing roles or can demonstrate your ability to engage with customers

  • You are honest, hardworking and take pride in what you do

  • You are willing to learn and actively look for development

  • You are comfortable working in a team and taking direction, but also happy to make your own decisions

  • You want to work in an environment where every day can be different and that hard work and good fun go hand in hand

  • You are fluent in English - other languages are a plus

  • You are flexible when it comes to working weekends, evenings and holidays when necessary

 

What you'll get from us:

  • An inclusive workplace that promotes and values diversity.

  • You will be valued and treated as an individual in a close family-run company

  • Opportunities for development and progression

  • Training on all our great products and sports with the chance to learn more at 'On The Hill' training events

  • Refer a friend cash bonus

  • Living Wage after the qualifying period

  • Generous staff discounts and pro-deals

  • Paid Charity days

  • Bike to work scheme

We’re looking for team members who: 
  • Love the outdoors and outdoor sports and want to share that enthusiasm with our customers 

  • Are committed to delivering outstanding customer service

  • Thrive in a fast-paced retail environment and love for working as part of a team

How to apply

How to Apply  Please send your CV and a cover letter, outlining why you believe you’d be a great fit for the role, to tamworth.manager@ellis-brigham.com