For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snow sports retailer. From Central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible.
As part of our team, you’ll play a vital role in helping customers choose the right gear for their journeys. From dog walks in the park to expeditions on the world’s highest peaks, we guide people with knowledge, expertise and enthusiasm.
Representing Ellis Brigham with pride and inspiring customers to enjoy the outdoors in the right kit
Creating a welcoming store environment where everyone feels at home
Working with your team to deliver excellent service and achieve store goals
Helping customers select products that suit their needs, from everyday use to extreme adventures
Growing your product knowledge and expertise in outdoor sports
Keeping the store looking its best, making shopping easy and enjoyable
Completing store operations with care and attention to detail
A strong communicator who can connect with people easily
Experienced in customer-facing roles or confident in engaging with customers
Honest, hardworking and proud of your work
Keen to learn and develop your skills
A team player who can also make sound decisions independently
Passionate about outdoor sports or ready to immerse yourself in the outdoor world
Flexible with working hours, including evenings, weekends and holidays
Fluent in English (additional languages a plus)
An inclusive workplace that values diversity
The support of a family-owned business where individuals matter
Ongoing training and development, including ‘On the Hill’ events
Opportunities for progression
Generous staff discounts and pro-deals
Living Wage after the qualifying period
Paid charity days, refer-a-friend bonus, and cycle-to-work scheme
Live and breathe the outdoors, with a genuine passion for sharing that enthusiasm with customers
Are dedicated to delivering outstanding service every time
Enjoy the energy of a fast-paced retail environment and thrive as part of a team