I purchased this hat as a birthday present for my husband after he saw his nephew wearing one... it did not blow off his head when we were going down the river at speed, kept the sun off his face when we were fishing and could be scrunched up in his hand and then fell back into perfect shape when put on his head. My husbands comments were "Where did you find your hat? I've been looking for one like that for ages!" He found his in a shop in England where they sized his head to match the hat. We did not have that luxury. I found several sites selling this particular hat (Tilley Outback) but Ellis Brigham's site had the colour we wanted, at a great price. The hat sizing was well explained and I knew that if we got that wrong and I had to return the hat for a different size it would not be an issue (as Ellis Brigham's staff in Covent Garden and High Street Kensington shops have always been very helpful). Although the size we chose was perfect. (Phew!). The hat arrived, well packaged. No damage in transit and the 4 page booklet found in the pocket at the top of the hat. My husband says " Great hat. Very comfortable. Easy to adjust straps, very clever idea". He wears it every day on the farm, dipping cattle etc etc. It's seeing a lot of sun, getting lots of use, hasn't rained yet but still looks as good as new... actually better as its had a bit of wear!!