Retail Assistant
tamworth
Proudly family-owned, we have been kitting people out for adventures for over 90 years. Founded and based in Greater Manchester, it's our mission to be the number one independent outdoor and snow sports retailer.
We have stores across the country from Central London to the Scottish Highlands. Our staff are people with a passion for the mountains and the kit required. They are there to guide customers through our collection of the greatest outdoor and snow sports brands available.
As part of our team, you will play a crucial role in enabling our customers to get the best kit for their adventures. From the moment you join us, you’ll be instrumental in sharing our passion for the outdoors with our customers.
What you'll be doing:
Representing Ellis Brigham and helping to inspire customers to enjoy the outdoors in the best kit for their adventures
Creating an open and friendly environment in our stores to ensure everyone feels welcome
Working with the whole store team to deliver outstanding customer service and reach store targets
Helping customers select the best products for their needs – from walking their dog in the UK to climbing the world’s biggest mountains
Continually developing your knowledge and expertise around our products and sports
Working alongside your colleagues to maintain the appearance of the store to high standards, ensuring it is easy and enjoyable for customers to shop
Completing store tasks and operations with care and accuracy to establish a seamless performance
Who you are:
You have great communication skills and can interact with a range of people
You may have worked in previous customer-facing roles or can demonstrate your ability to engage with customers
You are honest, hardworking and take pride in what you do
You are willing to learn and actively look for development
You are comfortable working in a team and taking direction, but also happy to make your own decisions
You enjoy outdoor sports or are keen to immerse yourself in the outdoor world
You want to work in an environment where every day can be different and that hard work and good fun go hand in hand
You are fluent in English - other languages are a plus
You are flexible when it comes to working weekends, evenings and holidays when necessary
What you'll get from us:
An inclusive workplace that promotes and values diversity.
You will be valued and treated as an individual in a close family-run company
Opportunities for development and progression
Training on all our great products and sports with the chance to learn more at 'On The Hill' training events
Refer a friend cash bonus
Living Wage after the qualifying period
Generous staff discounts and pro-deals
Paid Charity days
Bike to work scheme