We only display items on the website that we currently have in stock. In most cases, stock can be taken from our main warehouse, and you will receive your item(s) within 2 working days from the point of placing an order. If we have to source the item(s) from one of our stores' stockrooms, this takes a little longer and delivery is usually within 3-5 days. If you need your items by a particular date, please let us know by using the additional shipping notes. (For overseas destinations please see the chart below).
In the UK we use Royal Mail Tracked for orders under £80, Interlink for UK orders over £80 and TNT for oversized parcels (e.g. skis and snowboards). Gift Vouchers are sent with Royal Mail using Special Delivery. For all Interlink and Royal Mail deliveries, you will receive an automated email on the night of dispatch that allows you to track to the progress of the delivery. For TNT deliveries, we will email you with your tracking number on the morning of the delivery.
Click here for international delivery information.
With Ellis Brigham, returns are hassle free (mainland UK only). If you need to return an item for a refund or exchange then you can either send it back to our mail order address, or we can arrange to collect the item(s) from a UK address of your choice for a charge of £8. Just call 0844 372 1010 to arrange. And if you require goods to be sent out in exchange, we will send them out free of charge, so there are no additional carriage charges to pay (non-sale items only). Please click here for more information.