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Delivery / carriage / shipping / postal information

Mail Order Postage Charges - PLEASE CALL 0870 444 0832 FOR THE VERY LATEST INFORMATION

Parcel \ Destination UK Channel
Islands
International BFPO
Order value < £30 £2.50
Royal Mail
£2.50
Royal Mail
costing by country
(please see below)
£2.50
Royal Mail
Value £30 and over £6.00
Interlink Express
£10.00
Interlink Express
£10
Via Mill Hill

Particular Delivery Date Requests.
If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc., please indicate in the Notes box provided when making your order and allow sufficient time for delivery so we can make every effort to meet this deadline.

The last day we can accept orders for a guaranteed pre-Christmas delivery is 14th December. We'll try our very hardest with orders placed after this date.

INTERNATIONAL ORDERS » European Economic Area »

We are only permitted to ship The North Face products to the EEA (i.e. the Member States of the European Union; Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia , Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom + Liechtenstein, Norway, Iceland) and the following other countries: Switzerland, Andorra & Principality of Monaco.

EUROPEAN ROAD SERVICE
Country Est' Delivery Time Prices
Zone 1 - Belgium, Luxembourg, Netherlands, 2 days £12.00 per parcel
(max weight 30 kg)
Zone 2 - Republic of Ireland, France 2 days £12.00 per parcel
(max weight 30 kg)
Zone 3 - Germany, Austria, Denmark 3 days £13.00 per parcel
(max weight 30 kg)
Zone 4 - Czech Republic, Italy, Slovakia, Spain 3-4 days £14.00 per parcel
(max weight 30 kg)

Zone 5 - Estonia, Finland, Poland, Portugal, Sweden, Slovenia, Latvia, Lithuania, Hungary 4-6 days £19.00 per parcel
(max weight 30 kg)
Zone 6 - Norway*, Switzerland, Greece 3-7 days**
Parcelforce Euro 48
By weight- max 30 kg

For international orders we can only send goods to the registered credit or debit card billing address.
* National ID number needed prior to despatch
** Actual delivery times depend on final destination.  See www.parcelforce.com for more details.

All orders are subject to credit card security checks. In the case of international orders, some countries (eg. France, Denmark) do not divulge the relevant information for these checks to be carried out. Therefore, if you wish to continue with your order, we require faxed confirmation of your credit card billing address (e.g. the top of a recent statement).

We must have a contact telephone or fax number in order for us to get in touch with you regarding any urgent queries relating to your order, (which we can use between 08:30 and 18:00 GMT/BST). Please also confirm your international dialing code.

For all international orders we dispatch our goods via Interlink Express - offering tracking & tracing throughout, and requiring a signature on receipt.

Orders from all BFPO addresses must be able to provide us with faxed confirmation from a commanding officer that they are entitled to V.A.T. free goods.

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operated by Ellis Brigham